What you can expect from York! 

Just as the students who submit petitions and appeals have responsibilities to meet the requirements of the process; the University has responsibilities in administering it.  

Non-Academic Staff:

It is the responsibility of members of the non-academic staff to: 

• make available to students advice and guidance regarding options, deadlines, required documentation, and appeal routes by way of written notification, theUniversity website, personal appointments or communication over the telephone;
• direct students to the appropriate office for information on petitions/appeals;
• attend to petitions and appeals efficiently to prevent undue delay;
• maintain confidentiality.

Faculty Members:

It is the responsibility of faculty members to: 

• respond adequately to requests for information from students and non-academic staff in a timely manner;
• direct students to the appropriate office for information on petitions/appeals;
• maintain confidentiality.

Petition/Appeal Officers/Committees:

It is the responsibility of petitions/appeals officers or committees to: 

• ensure that parties receive fair, consistent and ethical treatment;
• give thorough and serious attention to all requests;
• render decisions only after careful deliberation;
• supply parties with reasonable explanation for decisions;
• respect and maintain students' right to confidentiality.

What York can expect from you:

The University has established regulations and procedures through its legislative bodies to which students must adhere. Students are also expected to monitor their own progress in courses, taking into account their personal and academic circumstances, and adjusting their workload as necessary prior to the appropriate deadlines. However, the University recognizes that specific circumstances may justify a waiver of the regulations/requirements/deadlines on an individual basis. Students opting to initiate a petition should be assured that confidentiality is a hallmark of this process and information submitted in support of their petition/appeal will not be used for any other purpose.  

While it is the University's responsibility to provide students with proper information, guidance and advice, it is the student's responsibility to:

• be aware of and adhere to all Faculty and Department regulations, requirement and published deadlines;
• familiarize themselves with their Faculty's written petition/appeal procedures and make requests in a timely fashion ;
• provide all documentation to support their petition/appeal and to do so in a timely fashion;
• indicate and document all relevant circumstances upon submitting a petition.